4way Solutions provides its customers with a range of services covering all stages of the technology life cycle, from the planning and requisition of appropriate technology, through its implementation within an organisation's infrastructure, to its subsequent support and management. Our approach is one where organisations retain control of their own IT strategies, maximise the value of their own internal specialists and draw on specialist resources from companies, such as 4way Solutions to supplement their own skills, handle particular tasks or manage a range of support services.
4way Solutions unrivalled experience in the IT Storage Market, enables us to offer comprehensive presales technical support and consultancy services to our customers and channel partners, as a value added service.
Overview of Services We Provide
Pre Sales Technical Support: Advice on selecting the correct product.
Post Sales Technical Support: Helping you to make it work.
Customer Services: Acting as a go-between with the manufacturer to resolve product issues.
Site Survey/Inspections: Visits to customer site to identify problems and recommend solutions.
Knowledge Transfer: Training your staff to understand the peripherals they are using.
Hardware Services: Installations, integration, configuration, customisation, rollouts and relocations.
Software Services: Platforms (operating systems, applications and storage solutions), support, upgrades and migrations.
Value Services: Project management, consulting, on-site services, network services, enterprise solutions and clusters.
Support: Please click here to go to our support site